Limited Liability Warranty for Acoustas AC650 Audio Amplifier

Thank you for purchasing the Acoustas AC650 Audio Amplifier. We are committed to providing high-quality products and services to our valued customers. Please read the following warranty terms carefully to understand the conditions and limitations of your warranty coverage.

Customer Commitment

At Acoustas, we value each of our customers and are dedicated to offering the highest level of customer service. We will do our best to address each claim promptly and effectively, working directly with customers to resolve any issues to the best of our ability. We strive to provide personalized support and ensure a positive experience, making sure that our customers receive the best possible solution for their needs.

Warranty Coverage

Acoustas offers a limited two-year warranty on the AC650 Audio Amplifier, subject to the terms and conditions outlined below:

  1. Proof of Purchase Requirement: To be eligible for warranty coverage, customers must provide a valid proof of purchase showing the date of purchase when requesting warranty service.

  2. Covered Defects: This warranty covers defects in parts or assembly under normal use. If a defect arises and a valid claim is received within the warranty period, Acoustas will, at its option, either:

    • (a) Repair the defect at no charge using new or refurbished replacement parts,
    • (b) Replace the product with a new or refurbished unit, or
    • (c) If repair or replacement is not possible, offer the customer a coupon equal to the original purchase amount, excluding any taxes, tariffs, or shipping fees paid, which can be applied toward any new Acoustas product, after the amplifier is sent to Acoustas and it is determined to be an eligible warranty claim.

  3. Shipping Costs:

    • The customer is responsible for the cost of shipping the amplifier back to Acoustas for warranty service.
    • If the unit is determined to be eligible for warranty service, Acoustas will cover the cost of shipping the repaired or replacement unit back to the customer.

  4. Exclusions: This warranty does not cover:

    • Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake, or other external causes.
    • Cosmetic damage, including but not limited to scratches, dents, and broken parts.
    • Damage resulting from unauthorized modification, repair, or disassembly.
    • Damage due to improper installation, operation, or maintenance.
    • Any product where the serial number has been altered, defaced, or removed.

  5. Limitations of Liability: To the maximum extent permitted by applicable law, Acoustas’s liability under this limited warranty is limited to the repair, replacement, or issuance of a coupon as described above. Acoustas shall not be liable for any incidental, special, indirect, or consequential damages, including but not limited to loss of profits, revenue, or data, or any other damages arising out of or in connection with the use or inability to use the product.

  6. Warranty Service: To obtain warranty service, customers must provide proof of purchase and contact Acoustas customer support at [customer support contact information] for further instructions.

Warranty Disclaimers

This limited warranty is the only warranty provided by Acoustas for the AC650 Audio Amplifier. To the maximum extent permitted by applicable law, Acoustas disclaims all other warranties, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Governing Law

This warranty shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia. Any disputes arising out of or relating to this warranty shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Contact Information

For warranty service requests or further information, please contact us at:

Acoustas Customer Support
2711 Buford Rd. Unit 217
Richmond, VA 23235
(804) 482-1109
info@acoustas.com

Thank you for choosing Acoustas. We appreciate your business and are dedicated to providing you with the best possible audio experience.